Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Disable Jira customers posibility to change passwords

Albert Manuel
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 19, 2020

Hi,

 

Is possible to disable the possibility of Jira Service Desk customers to change their passwords from Jira?

 

I have a project where i have added my customers, but i need to manage their passwords in another way, and i want to disable the possibility of changing their passwords in Jira.

 

Being customers, they are local users.

1 answer

0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 19, 2020

Not for local accounts, they need to be able to do that for security.

You could move them into a directory that you do control, but that will shift all security responsibility to yourself if you disallow password change in there.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events