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Difference between "Articles Views from Portal" and "Views" columns in Article usage Report in Jira

Maciej Sienniak March 18, 2022

Hi Guys I have a problem,

when I am creating a Article Usage Report I see on the first page a report list where I have 2 columns "Problem solved with article" and "Article views from Portal" column.

In the "Article views from Portal" column I have views per month and the number is for ex 300 for one month, but when I am going in the details of the month I see a column "Views" and the number of Views is much larger then the number from column "Article views from Portal" . Is this a proper behaviour or it is a bug? What is the difference between these two colums if there is any?

BR

Maciej Sienniak

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Maciej Sienniak March 21, 2022

PLEASE HELP ;)

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