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Dev´s working with JIRA Software aren´t able to commet on issues in JIRA Servicedesk

Frank Dombrowsky
September 12, 2018

We are using Jira Software with our Dev´s for a longer time, we implemented an Jira SD customer  portal handled by our consultants, if they whant to invite an Dev (via Watcher function) the dev´s are not able to see the issues.

The roles, groups and permissions are filled propperly, the Permission Helper in Jira SD tells everything is OK, ( see picture below) but it doesn´t work as expected.

JIRA Architecture.pngJIRA permission.png

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