Departments for Customers (Staff)

[Tom Hopes]

How do I separate customers from one organisation into departments so I can later create reports on number of tickets each department have created?

Thanks,

Tom

[Angélica Luz]

Hello Tom,

Currently, it's not possible to add departments or other organization inside an organization. We have a feature request suggesting the implementation of this ability:
- https://jira.atlassian.com/browse/JSDCLOUD-6548
Please, click on vote and watch in order to hear about updates on the development cycle.

Regards,
Angélica

[Tom Hopes]

Thanks, that particular link wasn't really the same as mine.

I did my own search and found plenty of tickets related to what I would like to see.