Default Text Renderer Change Removing Images Displaying In-Line for Description Field in Queue

[Ryan Gallagher]

We're trying to troubleshoot a recent change in behavior for a Jira Service Management queue, and wondering if this is behind the change: 

We’re removing the default text renderer

ROLLING OUT

To improve consistency, reduce bugs, and provide a better editing experience across all of Jira Cloud, we’ll be removing the default text renderer.

This will:

• Ensure consistent formatting and rendering behavior.
• Eliminate confusion and data loss due to mismatched renderers.
• Provide a unified editing experience across all Atlassian Cloud products.

What’s changing:

• Jira now only supports the wiki text renderer (which allows a user to enter wiki markup to produce HTML content).
• You’ll no longer see the option to configure a default text renderer.
• Any fields currently using the default text renderer will be migrated automatically.

Basically, for queues that we have set up with the description field, images in the description are no longer showing up for users. Is this a result of this change? Is there a way to modify the settings of the field to show images in-line?

[Ajay _view26_]

Hi @Ryan Gallagher 

I’d treat it as a Cloud UI behavior change and raise it with Atlassian support  as a likely regression.