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Default Reports Jira service Management Time in Status

Claude
Contributor
April 4, 2025

At my company we can't add external Marketplace apps. But in JSM I saw there is already a Report feature. Is it possibel to add a metric how long a issue was in a given status and have that reflected?

I can't find it here:
2025-04-04_19-09-44.jpg

1 answer

0 votes
Aaron Geister _Trundl_
Community Champion
April 4, 2025

@Claude 

Good day! I believe you would have to use a dashboard chart to do this rather than a JSM report series. The charts in should allow you to use a filter and time in status to map out that type of report. This would overt using a add-on. 

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