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Dedicated Help Center per Project

Kai Brendel
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August 13, 2020

We use Jira SD Cloud Service and are currently running 1 SD Project for Software Customer Support.

We would like to Start another SD Project for general customer support. These 2 projects come from different company divisions with different CI (Colours, Logo).

It seems that there ist only one Help center for all Projects, i. e. it is only possible to configure one Background Colour and one Logo for all customer portals.

Is there a way to configure one dedicated help center per project with individual settings?

2 answers

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1 vote
Answer accepted
Jack Brickey
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August 13, 2020

You would either need to create your own customer portals or look at an addon like Refined for JSD.

Trudy P Claspill
Community Champion
August 14, 2020

Oh, that's interesting! I haven't heard of that app before.

0 votes
Answer accepted
Trudy P Claspill
Community Champion
August 13, 2020

Hello Kai,

There is no option to create a Help Center per Service Desk Project.

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