DataDog Integration

[Brandon Elie]

Hi,

I'm looking for guidance on linking DataDog to our Jira instance to specifically create Jira Service Desk tickets from DataDog alerts.

https://docs.datadoghq.com/incident_response/incident_management/integrations/jira/

I have looked at the above but this would be using a regular Jira account and I would like utilise the new dedicated service accounts (no login). Could someone provide any guidance on how I'd go about this?

[Marc -Devoteam-]

Hi @Brandon Elie 

You have the correct documentation from datadog and @Dave Mathijs provided documentation from the Atlassian side.

Could be that datadog documentation is not updated in relation to Atlassian's recent Service Account possibility

I think this will work if you create a service account with all scopes, as you then have an account and relating API key.

Make sure this SA has the correct permissions on Jira projects.

[Dave Mathijs]

Hi @Brandon Elie 

Have you looked at the following documentation article?

Integrate with Datadog