Data Center Assets - how to view the Watchers of an Object?

[Trudy Claspill]

Working with Jira 9.12.22 / JSM 5.12.22 Data Center

How can I view the list of watchers of an object in Assets?

In Assets there is a button to Start/Stop Watching an object. I can click that and add/remove myself as a watcher of that object.

The button shows a count of watchers so I know other people are watching the object. But I find no method to view the list of watchers.

I try clicking on the Watcher count portion of the display, but that just activates the Start/Stop Watching toggle.

I've tried in this view also, and the Watcher Count is not a clickable element.

I am a Jira System Admin, Jira Application Admin, the creator of this schema, and have full permissions for the schema and all objects in it.

[Trudy Claspill · Accepted solution]

I opened a support ticket with Atlassian asking about this. Their reply was that the list of object watchers cannot be seen through the UI.

Can you view and manage the list of object watchers in the Assets UI (as an admin or otherwise)?

I'm afraid not, the current UI in Jira 9.12.22 / JSD 5.12.22 does not allow administrators to view or manage the list of object watchers. The only available UI action is for a user to start or stop watching an object for themselves. The UI may show the number of watchers, but there is no way to reveal who the watchers are or to add/remove watchers on behalf of others through the UI. This is a limitation, and if you prefer, I could raise it as a feature request for this. 

Currently, the way to manage the object watchers will be using the queries that I provided in the last reply:

Get all the objects with watchers:

SELECT * FROM "AO_8542F1_IFJ_OBJ_WATCH";

You can run this query in the database to get a list of all objects watched by the user :

SELECT 
   OW.*,
   CU."display_name"
FROM public."AO_8542F1_IFJ_OBJ_WATCH" OW
LEFT OUTER JOIN "app_user" AU ON AU."user_key" = "USER_KEY"
LEFT OUTER JOIN "cwd_user" CU ON AU."lower_user_name" = CU."lower_user_name"
     WHERE AU."lower_user_name" ='admin'; 

[Anandhi Arumugam _Cprime_]

Hi @Trudy Claspill The Watchers list is hidden even from Admins. As far as I am aware of, the way to get the list is through REST API calls :(

[Trudy Claspill]

Hello @Anandhi Arumugam _Cprime_ 

Thank you for your feedback.

Which REST API call specifically? I could not find one that would provide the object Watcher information. If you found one, please share that information.