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Customize Ticket View in Service Desk

Leander Bretschger
Leander Bretschger
November 11, 2019

Hi, we are using different products of JIRA. 

 

I try to customize the Service Desk Issue View different to the Issue View in Software. 

1) E.g our Service Desk does not need 

- Entwicklung

- Slack

2. How can I group Custom Fields in a Block on the right Side

 

Bildschirmfoto 2019-11-11 um 16.36.34.png

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