Customer without email(service)

Hello,

We're in the process of setting up a Jira SD and we have several services that we make tickets for. These don't have emails I can connect to a customer how would I go about setting this up in Jira SD?

So I'm looking for a solution to setup a customer without an email, as this was possible in our old ticketing solution.

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Currently all users must have an email including customers. There is an open suggestion you can watch/vote - JSDCLOUD-4935

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Okay, so there are absolutely 0 workarounds and no plugins that can do this very simple feature?

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None that I’m aware of. You can continue to search the community here to see if there are any clues. While they have introduced a login-free widget (read here) the user still needs an email as part of the identification.

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Customer without email(service)

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