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Customer satisfactory survey - test mode

Annie
November 18, 2019

Hello!

Is there a way to test the customer satisfaction survey without being live? We would like to test the messages without sending them to customers for the time being. 

 

Thanks !

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Annie
November 18, 2019

Also, can we trigger messages when the survey is filled depending on the rating?

(Poor - we send X message. Amazing - We send Y message.

 

Thanks!!

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