Customer portal visibility

[Rahesh Ramachandran]

Hi Guys,

I have the following setup on Jira Service Management (Cloud).

• Projects A, B & C
• Customer portals A, B & C respective to Project A, B & C

I have added only one customer "joe" to Project A, but joe can view Customer portals A, B & C.  

So how to restrict joe to Customer portals A? Please do let know

[Nic Brough -Adaptavist- · Accepted solution]

Go to each project and for each one, go into "customers" under "channels and people".  At the top of the screen, there's a "change permissions" link which will allow you to change who can use the portal

[Rahesh Ramachandran]

It worked.. Thank you.