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Customer is able to create issue from customer portal but he is unable to view those created request

Customer is able to create issue from customer portal but he is unable to view those created request

hello team

customer can create issue from customer portal but they cant view it in my requests .

What's the problem ,

Thank you

Regards

1 answer

0 votes

Hello,

Can you find this issue in your Jira? is the customer the reporter of the issue?

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@Alexey Matveev , yes the customer is the reporter of the issue , and the issue appear in jira .

Regards

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Hi @[deleted]

Did you get any update on this issue?

Regards,

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