The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)
× Create
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Community resources
Community resources
Community resources
- Community
- Q&A
- Jira Service Management
- Questions
- Customer Portal
Customer Portal
Dear Community, I have two questions:
1. The customer wants to have a visibility in the portal to the fields which are populated in Jira Service Desk, for example: when the bug is corrected, then fix version field is entered and this is what the customer wants to see. Is it achievable and how?
2. The customer would like to have a possibility to enter a label in the portal, and then search/report for the existing label on the customer portal. I was able to add the label field to the portal and enter it while raising the request, but no ability to search/report it after the creation. It achievable and how?
Thanks,
0 answers
Comments for this post are closed
Community moderators have prevented the ability to post new answers.
DEPLOYMENT TYPE
CLOUDPRODUCT PLAN
STANDARDPERMISSIONS LEVEL
Product AdminAtlassian Community Events
Copyright © 2026 Atlassian