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Custom Field - User Picker(Single) - Not showing on Screen

Joey Wang
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August 5, 2021

I created custom field, user picker (single).  When I associated the field to screen and refreshed the associated issue using screen, it's not showing up.

There is already an existing user picker(single) associated to screen, that shows up without issue.  I made sure both has the same context scheme, set to global.  I do see the field when I go to issue configuration, but its not showing up on the issue itself.

This is the issue view itself.

Screenshot 2021-08-05 092452.png

When I access configuration, I see the field.Screenshot 2021-08-05 092638.png

Thank you.

 

1 answer

1 vote
Kian Stack Mumo Systems
Community Champion
August 5, 2021

Check to make sue that your field isn't underneath the "Hide when empty" section.

 

Screen Shot 2021-08-05 at 11.34.27 AM.png

 

Otherwise, you can check the context and make sure that it is globally available and available for all issue types.

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