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Cuando un cliente ingresa una incidencia, da error y no logro identificar cual es la falla

Tania Herrera
Tania Herrera
November 8, 2019

Cuando un cliente ingresa una incidencia, da error y dice que se debe refrescar la página, y al hacerlo igual vuelve a dar error, no logro identificar cual es la falla

 

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Manuel Bastardo Castellano
Manuel Bastardo Castellano
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November 8, 2019

Hola Tania cuál es el mensaje adjunta la pantalla para poder ver más detalles.

 

has verificado condiciones? Validadores? Permisos?

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Tania Herrera
Tania Herrera
November 8, 2019

image (7).png

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Tania Herrera
Tania Herrera
November 8, 2019

Esto es lo que me sale, lo que moví hace dos días fueron las SLA

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Manuel Bastardo Castellano
Manuel Bastardo Castellano
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November 8, 2019

Vale tienes que mirar las condiciones del flujo de trabajo en la configuración del proyecto 

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Jira Service Management
Jira Service Management
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