Creating reports to export csv/xls

[Orlando Vanhove]

Hi,

we've just started using Service Desk . I can see some reports are by default available.

However, most of them are graphics.

I would like to create a report showing all closed issues of a certain period (e.g. last month) 

containing ticketnr,description, Issue type, reporter, date created, date closed, ... 

and then be aible to export it to a csv or excel-file . Is this possible?

When creating new reports I only see possibility to add  "series" where I can set filters, 

but I cannot choose which fields should be in the result of the report.

When creating a new queue it is possible to choose the fields that should be shown,

but  I don't see this possibitly when creating a new report...

Kind Regards,

Orlando Vanhove

[Alexander Bondarev]

Hi, yes, it is possible, 

look through the Atlassian Documentation: 

Basic searching

Advanced searching

[Alexander Bondarev]

Then you can pick 'column' and add all fields that you need in.

Then 'Export' 'CSV Current fields'