Creating a change request ticket in a service board from a development board

Question

Hello,

I wonder if this is possible and how.

We have a software project: Product Board and in here, there is a section for Development>Releases

I wanted to check if its possible to create a rule in our service project, that looks for anything "Unreleased" and automatically creates a CR ticket.

How would we go about doing this please?

Mihir Ruparelia · Answer

Thanks @Kris Dewachter

Will test this out.

Kris Dewachter · Answer

Hi @Mihir Ruparelia ,

These smartvalues should work:

* Fixversion : {{issue.fixversions.name}}
* Startdate : {{issue.fixversions.startDate}}
* Release Date : {{issue.fixversions.releaseDate}}

Beware that an issue can belong to multiple versions. If that is the case you might need to loop over them.

Hope this works.

Best regards,

Kris

Mihir Ruparelia · Answer

@Kris Dewachter is it possible to pull across start and release dates from the version in the CR.

I can't find the smart values for dates

This works for the version name:

I've tried {{version.startdate}} but that doesn't seem to work.

Any ideas if these dates can be automated across?