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Create linked Issue from within Service Desk

Temur Bekurishvili
Temur Bekurishvili April 16, 2018

Hi Team 

I am trying to create Linked issue from Jira Software to Jira Service Desk without luck. Can you point me to right direction please?

 

I can create Linked issue from Jira Service Desk to Jira Software though.

Temur

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Siva M
Siva M October 22, 2018

As in the title of this posting, "Create a JIRA SW issue from JIRA SD using "Link to JIRA SW" option under workflow, I would like to automate this using RESTAPI.  How do I do that, could someone help?  What is the URI, json for POST, sample response etc...

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Steven F Behnke
Steven F Behnke
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April 16, 2018

It's not possible. The 'Create Linked Issue' operation is part of Service Desk and only applied to projects of type Service Desk.

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Jack Brickey
Jack Brickey
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April 16, 2018

you can Link to the issue (relates, blocked by, etc) but it isn't quite the same thing.

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Temur Bekurishvili
Temur Bekurishvili April 16, 2018

Thanks for replying. 

Okay then,

I need to create Change Request from Jira Software issue , how do I do this ?

It should be pretty simple action. Is there feature request at least?

Temur

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Steven F Behnke
Steven F Behnke
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April 16, 2018

Create a new ticket using the Create button and link it to the Jira Software Issue. The Feature Request is here: https://jira.atlassian.com/browse/JSWSERVER-13625

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