Create automation using Application Tunnels

[Buckeye Admin]

I have an internal company Jira instance that is linked to our JSM Cloud instance using the Application Tunnels.

We frequently link tickets between these two environments. For example, we link customer bug reports to the internal SW team's tickets to fix. 

I'd like to create an automation that spans the tunneled Instances.

Preferred behavior:

1. Internal ticket is transitioned
2. Cloud JSM ticket automatically gets an internal comment

I'd like to avoid the necessity of service agents to watch these linked tickets.


Is this possible? Ideas how to do so?