Create an automatic ticket number

how can I automatically assign a ticket number in a label created in Jira service desk. Thank's for your help.

Regards

1 answer

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1 vote

You do not.

Jira generates the issue id in sequence. You can't change that.

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Thank's for you answer. But I would like to obtain a reference number that I can folow and communicate as a ticket number. What could yo suggest me.

Regards.

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Or may be I could use use the ID. How can I show it an put this id in my form.

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Like • laurent battini likes this

The issue key is unique and always on screen, portal and background Jira.

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