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Could I put external parameters in New Request on service Desk?

Eduard Diez
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June 22, 2018

Could someone tell me if someone has been able to introduce external parameters, by some php web created in my PC, to create a new ticket in Service Desk?

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Moses Thomas
Community Champion
June 22, 2018

@Eduard DiezDo you  wan't to  add a web link  in  the create transition ?

 

Best!

Eduard Diez
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June 24, 2018

No, no, this is not my problem, My problem is that I want to do a external web to do a commentaries and I don't know how I do. This external web is because if the client is not logged, or is logged whitout permission.

 

Thank's

Moses Thomas
Community Champion
June 25, 2018

@Eduard DiezI am  not sure you  will  manage to  do this  within  Jira service desk.

Eduard Diez
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
June 25, 2018

thank's for your answer @Moses Thomas, I try to do, if I get it, I put a new post in this forum.

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