Copy a comment from Parent Issue to Subtask with a specific name whenever a particular user comments

[Disha]

This is a simple problem however I am having a tough time on the last part where I need to copy the comment from the parent issue to the subtask. I am currently using a hosted Jira service and Jira automation rule to achieve this task.

Task to Achieve:

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If issue is commented
If the user is "AAAAA"
For Current Issue:
    Check if the issue contains a subtask with the title "Comments from AAAA"
    If there is no subtask with name "Comments from AAAA"
    Create subtask with name "Comments from AAAA"
For Current Issue:
    If the subtask exists with the name "Comments from AAAA"
    Copy the comment from parent issue to this subtask
    Delete comment from parent

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Progress So Far:

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1. I was able to create Subtasks under my Current Issue with the title "Comments from AAAA"

2I am not able to copy the comment from parent issue to this subtask and also delete the comment from parent issue.

This is what my automation looks like

[Mark Higgins]

Hi Disha,

Are you on cloud? Automation has a branch option, that can be used to update sub-tasks.

https://support.atlassian.com/cloud-automation/docs/jira-automation-branches/

Hope this helps.

Regards

Mark

[Disha]

Hello Mark,

I am using a Jira hosted instance and not a cloud instance. I am not sure if Jira automation branches are available on those ones.

[Mark Higgins]

Hi Disha,

Apologies, I missed that line, and I don't have experience on Hosted automation.

Mark