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Connection issue to JIRA on cloud from local network (my machine)

dhamu1010
April 10, 2018

Hello Team,

I am installed JIRA (atlassian-jira-software-7.8.2-x64.bin) on cloud (Ubuntu), Installation is successful but i am not able to connect from my local network(Machine) to JIRA on cloud (Ubuntu) with http://<IPAddress>:8080, but from my local network(Machine) i can connect to to cloud Ubuntu using ssh (using terra term with SSH key), for me it seems no firewall issues but something stopping to connect using http, can you please look into my issue and help me in this scenario.

 

Thanks & Regards,

Damodar Kumar

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Tzu Hau Chai
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 10, 2018

Is your local machine behind NAT? if yes ensure that the port forwarding is configured to forward traffic that comes to port 8080 to the machines IP address.

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