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Connecting Assets to Organizations

Bob Edgar October 31, 2025

Hello, I am a new user and am trying to set up my Demo with Assets. I have a pretty good idea of how to create assets and attributes. I am having a hard time setting up or connecting the assets with organizations. Our assets are the machines that we build and deliver to our customers at their various facilities (organizations). I am trying to set up the assets to be tied with an organization, similar how a custoemr is tied to an organization. This way if I am talking to a customer from Company X and working on an issue with one of their machines, I can tie the ticket to the machine so that everything is aligned under that organization. Also, this would prevent the agents from picking assets that do not belong to that company when creating or working on a ticket.

Just wondering if this is possible and how I might be able to do it. 

 

Thanks!
Bob

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