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Connect to JSD to my mail server

Alexander Bavinov
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October 20, 2020

Hello, can you help me please, i cant connect JSD to my mail server. on JSD i have next error 

Не удалось установить соединение. Проверьте и исправьте следующие ошибки:

  • ConnectException: Connection refused (Connection refused)

On my mail server no error, when trying connect to mail server.

Please help me resolve this issue

1 answer

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Olga Videc
Community Champion
October 20, 2020

Hello @Alexander Bavinov 

What service are you using? Office 365, Gmail? 

BR, Olga

Alexander Bavinov
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 20, 2020

Hello,

 

I use my iRedMail mail server, this is postfix, dovecot server

Olga Videc
Community Champion
October 21, 2020

Hello, 

Sounds like a connection problem.

Have you tried following these troubleshooting steps from Atlassian?

https://confluence.atlassian.com/jirakb/how-to-troubleshoot-issues-with-the-email-channel-973489501.html

There is nothing in your mail server logs?

BR, Olga

DEPLOYMENT TYPE
SERVER
VERSION
8.13
TAGS
AUG Leaders

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