Hi, i have project in Service Desk and i create schema in insight. How can i connect schema to project? I want to select object from schema in new task in JSD. When i try change "Linked assets" in task i dont see anythink.
I have e.g. CAR, HOME, WORK in JSD and CAR, HOME, WORK in Insight. I want see object e.g. CAR from insight in JSD, dont any object everywhere
Second question i have many clients. How can i add 1 clients to e.g. PC from insight?
I think you will need to create custom fields that reference the insight object, then edit the JDS forms to use those custom field.
https://documentation.mindville.com/display/INSSERV/Insight+Custom+Fields
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.