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Connect insight to project Service Desk

Konrad Ołdak October 15, 2020

Hi, i have project in Service Desk and i create schema in insight. How can i connect schema to project? I want to select object from schema in new task in JSD. When i try change "Linked assets" in task i dont see anythink.

 

I have e.g. CAR, HOME, WORK in JSD and CAR, HOME, WORK in Insight. I want see object e.g. CAR from insight in JSD, dont any object everywhere

 

Second question i have many clients. How can i add 1 clients to e.g. PC from insight?

1 answer

0 votes
Matt October 20, 2020

I think you will need to create custom fields that reference the insight object, then edit the JDS forms to use those custom field.

https://documentation.mindville.com/display/INSSERV/Insight+Custom+Fields

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