The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)
We have multiple projects in Service Management and we want to give for our customer portal and need to configure multiple SSO per each customer requirement
Looking for any suggestion.
Thank you
1 answer
Comments for this post are closed
Community moderators have prevented the ability to post new answers.
The new JSM Customer role introduce a way to restrict portals access to internal customer with specific groups and members..
SSO is a way to log into your Atlassian Cloud platform, then based on memberships and permissions, internal users will be able to access or not access projects and portals.
Make sure to check that new users get the correct product access like mention in the link above...
Also make sure to use the proper settings on each JSM project you have created in your platform to allow or not allow internal user as customers with the new customer role.
Then you can activate SSO, SSO won't affect membership and/or products access like I said before.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.