Configuring and Administering JSM

[Mark Ward]

Hello All,

Back Ground: I am new to the community as well as JIRA software.  I have been task with installing, configuring and administering our Jira Service Management (JSM) solution. I have been unable to find any documents which outline the steps necessary to install the solution. (possibly user error) I've been looking into the different on-demand training offerings from the University and have narrowed my choices down to the following courses.  Jira Essentials with Mindset as well as both Administrator (I,II) courses.   

So my question is this, will the courses mentioned above provide me with the resources and knowledge to accomplish my task or is there a better place to find information concerning the JSM system configurations? 

Thanks, Mark

[Ariel Kauan · Accepted solution]

Hi, 

How are you?
I'm a layman about installing on the server. But I believe you can find the answers in documentation.
From this link: https://confluence.atlassian.com/servicemanagementserver/jira-service-management-data-center-and-server-4-16-documentation-939926001.html

Reminder: Sales of new server licenses cease and server support ends on February 2, 2024.

[Mark Ward]

Ariel,

Thanks for the information and link.  I will take a look at them ASAP.

Mark