Comment ID in Customer Templates Service Desk Mail Handler
Daniel Wuggenig
I'm New Here 
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Hi!
In my Service Desk Project i'm sending out Customer Notifications when someone adds a comment to an issue.
In this mail, I added a "Rate us" section, where a customer can rate the experience of working with us.
To identify what ticket was rated on, i'm sending the issue key within this mail.
But for long ongoing issues, we would like to know on which mail (=which comment) the customer rated his experience on.
Sadly I can only choose Variables like Issue Key, Issue Reporter,... in my Customer Notifications, not Comment ID:
What would be the easiest way to add this?
Thanks for your help!
Daniel