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Clonning Work Item Missing Attachment

Hajin Moon June 26, 2025

I have a team-managed project with a very complicated workflow, so I set up another company-managed project so that customers can submit tickets and have them cloned to the team-managed project. Recently, it started losing the attachments if they were updated to the form on the cloned work item. It used to work fine, but all of a sudden, it stopped copying over the attachments. 

Anyone having the same issue? 

I am using the automation to copy over the attachment to the other project. 

Screenshot 2025-06-26 150741.png

1 answer

0 votes
Christopher Yen
Community Champion
June 26, 2025

Hi @Hajin Moon 

Is it silently failing or is it giving any messages in the audit log?

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