Cloning the service request task to another project

[Özge Özgenç]

I want to clone the incoming service management request to another project (kanban board) by automation.  To do this, both boards need to have the same issue type. When one is a different issue type that I created and the other is the default task, the content of the cloned task cannot be cloned. However, I cannot add the same issue type to the project where the tasks will be cloned, I can only create a new one. I don't know why. Maybe because it is team managed project. I would like to get your suggestions. 

I'm open to any suggestions. I need to clone service requests on a different project (kanban board).

[Trudy Claspill]

There is duplicated and responded to here:

https://community.atlassian.com/t5/Jira-Service-Management/Cloning-the-service-request-task-to-another-project/qaq-p/2223357