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Changing New Tickets Queue Assignment

Mona Goldstein
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November 22, 2019

Jira Standalone Server version 6.3.6

Currently, all new issues go into the queue for a member that is leaving the company.

Want to change to all new tickets going to UNASSIGNED.

There is no AUTOMATION settings that I can find...will this happen if I just delete the queue?

If not, can someone guide me?

 

Mona Goldstein

1 answer

1 accepted

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Answer accepted
Fabio Racobaldo _Herzum_
Community Champion
November 22, 2019

Hi @Mona Goldstein ,

you should just update default in project roles defining unassigned as default.

defaultassignee.png

Hope this helps,

Fabio

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