Change of the paying organization

[Maria Ćwiklińska]

Good morning,

I want to change the organization which pay for license in one project (but only in this project). One company pay for everything now. What i have to do and where can I change it?

Thank you for your help,  

[Bastian Stehmann · Accepted solution]

Hi @Maria Ćwiklińska,

welcome to this community.

You can not pay licenses on a per project base, payment to atlassian is always the full amount for the complete license.

You will have to do the payment per project internal or split your instances and get your own license.

[Maria Ćwiklińska]

Thank you Bastian for advice. Is there any way to switch this project to another comapny? 

[Bastian Stehmann]

What do you mean by switching the project to another company?

[Maria Ćwiklińska]

I mean change the organization which run this project.

[Bastian Stehmann]

I still do not understand what exactly you mean.

Projects are not run by organizations, projects live within a jira instance that is run by someone/some organization which probably also did the licensing. Maybe in your case there is a organization that is responsible for the project, but that it something you have to check with the ones who are responsible in your company.

Organizations in the meaning of Jira Service Desk are a way to group users that belong together. Please have a look here for managing organizations https://confluence.atlassian.com/servicedeskserver/setting-up-service-desk-users-939926312.html

[Maria Ćwiklińska]

Ok, now i understand. 

I found a different way. Where can i change details of the company to which the invoice is issued? 

[Bastian Stehmann]

If you have a Server or Datacenter license, ask your vendor on your next renewal to use another adress.

If you use the cloud service, please have a look at the billing section, there should be able to change that, if I remember correctly (you will need site admin permission to do this).

[Maria Ćwiklińska]

Ok, thank you for your help.