Hi,
I have defined rules on subtasks that update the parent status, and other rules that are supposed to react on status change (for parents). However, it looks like the rules are not triggered when the automation changes the status. Is it a known limitation ?
Thanks
@Nicolas -
Welcome to the community. If your rules depend on other rule's outcome, then you will need to check the checkbox to allow rule triggering.
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Technology Applications Team
Viasat Inc.
You saved me lots of research time ! thanks a lot
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@Nicolas -
Welcome to the community. If your rules depends on each others outcome, then you will need to check the checkbox to allow rule triggering
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Technology Applications Team
Viasat Inc.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.