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Capturing the external mail into Jira issue automatically using Jira tool

A Ramalingam
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August 22, 2023

Email received for external sources (from select parties) has to be automatically captured in Jira as a new issue(ticket) for better mapping and also as a reminder for timely completion of task. Tried for the integration of mail into Jira. But couldn't accomplish. Step by step guide for the same provided in Jira help, i feel, didn't help me much.Jira Ask.png

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Trudy Claspill
Community Champion
August 22, 2023

Hello @A Ramalingam 

Welcome to the Atlassian community.

Exactly where are you running into problems? What exactly is not working the way you expect?

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