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Cannot download attached file

Hoang Tan
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September 11, 2025

Edge browser: Cannot download attached files from Jira request on the portal.
Chrome browser: no problem with uploading/downloading attachments.

1 answer

3 votes
Trudy Claspill
Community Champion
September 11, 2025

Hello @Hoang Tan 

Welcome to the Atlassian community.

This may be related to the "Degraded performance in Confluence and Jira for Microsoft Edge users" incident documented here:

https://jira-service-management.status.atlassian.com/

Kenny Su
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 11, 2025

感謝回復  已解決問題

Trudy Claspill
Community Champion
September 12, 2025

Thanks for your reply. The problem has been solved.

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