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Cannot create queue in Service Desk

DATPROF July 15, 2020

Hi,

When i try to add another queue in Service Desk Server it does not save my queue when i click Create after defining the filter criteria. 

 

 

1 answer

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Trevan Householder_Isos-Tech-Consulting_
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July 15, 2020

@DATPROF I'd recommend refreshing the page (hard refresh) to ensure you are still logged in.  You'll also need to make sure you have a title for your new queue. If those conditions are met and you have permissions to create the queue (you should only see the option to create a queue if you have permissions to do so), the new queue should be created when you click the "Create" button, as you have suggested.

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DEPLOYMENT TYPE
SERVER
VERSION
7.12.3
TAGS
AUG Leaders

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