Cancel E-44H-C27-MKH-QXR

[王瑞]

I don’t know when this service was activated, nor when it started charging fees. I request that this service be cancelled immediately.

[Ollie Guan]

Hi @王瑞 ,

The code you provided is a Billing Reference Number. Since the Atlassian Community is a public user forum, members here (including experts and users) do not have access to your private billing system and cannot process cancellations or refunds for you.

Solution Steps

To resolve this securely and formally, please contact the Atlassian Billing Support team directly:

1. Visit the Support Page: Go to https://support.atlassian.com/contact/#/

2. Select Category: Under "What can we help you with?", select Billing, payments, and pricing.

3. Submit Request: Provide your billing reference (E-44H...) in the description and clearly state that you wish to "Cancel the service immediately" and "Verify the start date of charges."