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Can you grant a User access to change Work Types?

natg
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June 15, 2026

I am trying to find out if this is possible. From what I can tell from reading forums you need to have Jira Admin as a role assigned. This is something we don't want to give ou.

2 answers

1 vote
Martin Runge
Community Champion
June 15, 2026

Hi @natg

Welcome to the Atlassian Community!

If you are using a company-managed space, managing work types is tied directly to global issue types, workflows, and field configurations. This structure, unfortunately, does require global Jira Admin permissions to modify. But if "changing" is intended to change all Tasks into Stories, a User without Jira Admin permission can move them into a different work type.

If you are using a team-managed space, you do not need to grant global Jira Administrator rights for users to change work types and create up to 30 different. Those work types are only available in this space. More here: https://support.atlassian.com/jira-software-cloud/docs/set-up-issue-types-in-team-managed-projects/ 

0 votes
Ash H_
Contributor
June 16, 2026

Hi @natg

I'm Ash from Appfire's Expert Services Team. 

You could consider Delegated Project Admin Pro for Jira, which is designed specifically for this scenario. It allows Jira Administrators to grant granular permissions to trusted users, such as Project Leads or specific groups, so they can manage their own project configurations without needing global admin rights. Through its "Self-Service" mode, you can empower a user to select, add, or remove issue types (Work Types) for their project. The app provides a controlled environment where you can define exactly which schemes or issue types are available for delegation, ensuring that users can only make changes within the guardrails you've set. It even includes a change history and a one-click revert feature, giving you peace of mind that any adjustments can be easily tracked or undone if necessary. 

Best of luck!
Ash

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