Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Can you create time tracking categories and select them when logging time

Bill Bertolotti
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 17, 2023

I have a requirement to deciminate time between normal work hours and after hours when an agent logs time against a ticket.  Is this possible?

2 answers

1 accepted

1 vote
Answer accepted
Trudy Claspill
Community Champion
August 17, 2023

Hello @Bill Bertolotti 

Welcome to the Atlassian community.

Native Jira time tracking does not support categorizing the time. That would require addition of a third party app that extends time tracking capabilities.

0 votes
Gracjan Wesołowski _HeroCoders_
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 21, 2023

Hi @Bill Bertolotti 

Welcome to the community!

I understand that you would like to be able to choose what for was the time tracked in a particular case.

I'd like to offer you a solution developed by our team, the HeroCoders. If you're looking for an easy way to track time as well as discern what was done, you might be interested in our app, Clockwork Pro.

It allows you to add custom attributes - tags if you will - to worklogs and then display timesheets that show time spent broken down by those tags. You can also make these fields mandatory. This is what it looks like while adding the worklog: 

Atributes (1).png

Those data can be in a simple way shown in Clockwork Timesheet, or reports, please find below an example using your use case:

atributes_timesheet (1).png

If you have any additional questions, related to that topic, let me know.

Cheers!

Gracjan

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events