Can we set the other language/ email sender for automation

[Anna Nguyen]

Hi everyone,

I have some inquiries about automation:

1. Can we set the second language for every email that sent out by automation

2. Can we change the email sender for email sent out via automation, instead of the default email of Jira

Thanks and Best Regards,

[Ashok Shembde · Accepted solution]

Hi @Anna Nguyen 

You can integrate Jira with translation apps or external services like https://marketplace.atlassian.com/apps/1219932/itsm-language-translation-for-jsm-translate-customer-request?hosting=cloud&tab=overview emails into a second language before they are sent out.

[Anna Nguyen]

Thanks @Ashok Shembde

So automation just sends out English version only, if we need to add on the second language, we have to pay

How about changing the sender email of automation, can we change it?