Can we export & import SLA and automation rule while migrating project from one server to another

[Kk]

Hi Team,

we are migration jira server from one server to another there are 60+ Project. SLA and automation rule which are configured can we migrate as it is? is there any tool or plugin available in JIRA

Thanks & Regards,

Kiran

[Petter Gonçalves]

Hello @Kk

Welcome to the Atlassian Community!

Per your description, I understand you are trying to migrate a Jira Service desk Server to another instance, keeping all the Service desk data during the process. 

There are some key details you must have in mind to know what would be the best approach to achieve your goal:

1. Are there any projects/data you want to keep in the target Jira Server?
2. Do you want to merge the content of both instances?
3. Do you want to migrate only some specific projects from one instance to another?

Please, check below some options that you can use to achieve your need:

Migrating Jira applications to another server - This guide will help you to migrate all the content from the one Server instance to the target one, overwriting all the content from the target instance.

Merge multiple instances of Jira server - This guide will help you to merge the content of both instance, without losing any data.

Migrating projects to another Jira instance - This guide provide you with instructions on how to migrate specific projects to another Jira instance, using the 3rd party app Project Configurator for Jira.

Please, let us know if you have any specific questions or concerns about the instructions provided in the mentioned guides.