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Can watchers be automatically assigned to Request Types?

Mick F
Mick F
July 26, 2020

Hi,

 

I'm assigning an Assignee to Service Desk Issues via a Workflow per Request Type.

 

Can I add additional watchers per Request Type too? I don't see an option for this via the Workflow.

 

Thanks in advance for any tips!

 

Cheers,

Mick

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Jack Brickey
Jack Brickey
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July 27, 2020

Have a look at Automation under Project settings > Project automation.

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Mick F
Mick F
January 17, 2021

Belated thanks for this Jack. :)

 

Last time I tried to find a way to do this I was going via the Edit Workflow option on individual request types without luck. 

 

That (new?) option to go via Project Settings -> Project automation is great. Set up some other useful automations too! 

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