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Can't get pass the 'Choose a project template' step on install

Fred Lumiere
November 19, 2019

I'm trying to install Jira Service Desk, but I cannot get pass the initial onboarding.

I get an error:

"We couldn't create your project. Something went wrong, please try again."

When choosing the External service desk project template.

Choosing 'Skip' will reload the same page.

Screen Shot 2019-11-19 at 7.39.57 AM.png

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Fred Lumiere
November 19, 2019

I'm using Jira Service Desk for cloud.

I ignored the onboarding screens and created the Service Desk project by going to Jira Service Desk here:

Jira Service Desk.png

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