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Can't create project in JSD

Kirill G March 14, 2019

Hello

The new installation

I cant create 1st project

 

1 answer

1 accepted

1 vote
Answer accepted
Bryan Trummer - ReleaseTEAM
Community Champion
March 14, 2019

Hi @Kirill G - Welcome to the community. Could you give a little more detail on what you are seeing. Are you receiving any error messages or can share a screenshot of what you see when you are trying to create a project. Thank you.

Jack Brickey
Community Champion
March 14, 2019

and assume you have project creation permissions, e.g. admin?

Kirill G March 14, 2019

I have see the answer to my problem here

https://community.atlassian.com/t5/Jira-Service-Desk-questions/Can-t-create-a-Service-Desk-Project/qaq-p/832060

And I did the support request.

Why my request published in community?

Where is the direct link exactly  to SUPPORT request ?

And yes Im using account with admin permissions

new proj.png 

Bryan Trummer - ReleaseTEAM
Community Champion
March 14, 2019

@Kirill G - This is the link for Atlassian Support where you can create a support request.

https://support.atlassian.com/contact/

Kirill G March 14, 2019

Looks good..but redirecting to community only

Jack Brickey
Community Champion
March 14, 2019

You must be on a starter license for which the only support option is the Community.

Damian Spiewak
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 15, 2019

What is your default language for Jira ? Try to change for English first... 

https://jira.atlassian.com/browse/JSDSERVER-4170

Kirill G March 16, 2019

The default language English.

I know such bug and checked first. Thats for SD projects only. For JS everything alright 

I'm afraid neither English nor Russian.

PS

Jack Brickey, you are right, thanks. 

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