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Can some will help me on my error which i am facing if i go to configure the Channels in Project

Sreenadh
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January 2, 2023

Hi,

Can some will help me on my error which i am facing if i go to configure the Channels in Project.

Please find the attached screenshot3.PNG

1 answer

1 accepted

2 votes
Answer accepted
Alex Koxaras -Relational-
Community Champion
January 2, 2023

hI @Sreenadh 

  • Click on the three dots
  • Click on configure email request types
  • Select the request type which will be used when a customer sends an email

config email rt.png

 

Sreenadh
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 2, 2023

Hi @Alex Koxaras -Relational- 

Please check my attached screenshot. i don't see any kind of Configure email request types options

Thanks,4.PNG

Thanks,

Alex Koxaras -Relational-
Community Champion
January 2, 2023

Then click:

create rt for email.png

Sreenadh
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 2, 2023

Sure. it is working fine.

Alex Koxaras -Relational-
Community Champion
January 2, 2023

Nice! Can you please mark my answer as accepted in order to help others?

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