Can my company receive ISMS-P certification through JSM?
The company I work for is seeking ISMS-P certification.
Is it possible to pass some items related to service operation with JSM?
And due to the nature of the company, JSM tickets contain personal information.
In this case, how should I destroy personal information?
Is there a way to collectively destroy information (tickets, etc.) about specific customers?
Hi @박성민_학해_
You could create a scheduled automation rule that deletes issues after a certain amount of time after closure.
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