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Can another email address be bcc'd when notification emails are sent to customers from Service Desk?

Blake Roussel
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March 31, 2015

I'm trying to update our CRM system at the same time that Service Desk issues are created or updated, and this would make it very easy.

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Timothy
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April 1, 2015

The Notification Scheme allows you to do that by setting a single email address to the event right?

Nick Weisser
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January 18, 2018

Also need that, but it's not possible to use any email address, it has to be a Jira user as it seems 😢

Screen Shot 2018-01-18 at 14.05.35.png

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